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FAQ

Your Guide to Byteal

We know that you may have questions about our company, our products, or our services, and we are here to help. On this page, you will find answers to some of the most commonly asked questions that we receive. If you don't see the answer to your question here, please don't hesitate to reach out to us. Our team is always happy to assist and provide additional information. We hope this page is helpful and that it helps you get the information you need. Thank you for choosing Byteal.

FAQ

Frequently Asked Questions

Our support team is ready to help you achieve your tech goals. Check out our FAQs, send us an email or give us a call.

Can I integrate my enterprise software with the software you are creating for me?

When we create bespoke software for your Windows platform or a custom web application, we will check what you want it to integrate with and will automate data extraction for your new software.

If I invite my customers to use AltoBook, do I have to pay for their accounts?

All of your customers that want an account on your AltoBook website can have one. We automatically scale up your services to meet demand. You do not have to pay any extra.

What perks do I get for prepaying my AltoBook or Crossbeam subscription?

We charge you less when you pay annually for our subscription services. Check out our pricing tables to see what the difference is.

Can I install AltoBook on my own hardware?

AltoBook is hosted on the cloud. It needs to run on a web server and you need a device with an internet connection and modern browser to access it. Modern browsers include Chrome, Safari, Firefox, Duck Duck Go, and more.

How safe is my data?

Your data is being held securely on the cloud. We use the latest, fastest and most secure server to hold your data. Your business has a dedicated database with strict access and your data is encrypted. Consistent security updates, firewalls, AI tools and auto-patching are measures in place to keep your data secure.

How can I obtain a copy of my data?

You can access and edit all business data through your AltoBook website. Just log in, go to the management page containing the information you want and then save it. When you want to change demographic information about yourself or your company, then let us know.
AltoBook FAQs

Frequently Asked Questions about AltoBook

Check out our most common questions about AltoBook.

  • Setup is simple. Just fill in our Site Details form on what text and images you want on the site and we will put it together for you. It will usually take a few days before it is available for your to show your clients.

  • We want your business to succeed as much as you do. If you have changes that you want made that are not automated then just let us know and we can edit your site for you.

  • Many site modifications are included within your package. If there is a change out of scope then get in contact and we can discuss pricing to suit your situation.

  • Under certain circumstances, we can offer early exit options if you need to end your contract before it is complete.

  • We love talking about our products! If you have any questions on how to use AltoBook or want some one on one tips in getting the most out of AltoBook for your business, then drop us a message or visit us on our online chat.

Crossbeam FAQs

Frequently Asked Questions about Crossbeam

Check out our most common questions about Crossbeam.

  • Once you have completed payment you will be granted access to Crossbeam. It is ready to receive your data immediately and you can see the results once the upload is complete. Larger datasets will take longer to process. You can check out the upload progress in your uploads manager.

  • We want your business to succeed as much as you do. If you have changes that you want made that are not automated then just let us know and we can edit your site for you.

  • If you do not want to match our file specifications then we provide a data mapping tool that allows you to decide the format that is right for your business. Just go through each file type until the design is right for you.

  • Under certain circumstances, we can offer early exit options if you need to end your contract before it is complete.

  • We love talking about our products! If you have any questions on how to use AltoBook or want some one on one tips in getting the most out of AltoBook for your business, then drop us a message or visit us on our online chat.

Website Development FAQs

Frequently Asked Questions about Website Development

Check out our most common questions about website development.

  • Setup is simple. Just fill in our Site Details form on what text and images you want on the site and we will put it together for you. It will usually take a few days before it is available for your to show your clients.

  • We want your business to succeed as much as you do. If you have changes that you want made that are not automated then just let us know and we can edit your site for you.

  • Many site modifications are included within your package. If there is a change out of scope then get in contact and we can discuss pricing to suit your situation.

  • Under certain circumstances, we can offer early exit options if you need to end your contract before it is complete.

  • We love talking about our products! If you have any questions on how to use AltoBook or want some one on one tips in getting the most out of AltoBook for your business, then drop us a message or visit us on our online chat.